Frequently asked questions
How do I sync notes and documents across devices?
Sign in with the same ConX account on each supported device. Notes, project context, and uploaded sources are designed to stay associated with that account.
What can I upload for AI analysis?
ConX supports PDF documents, Word files, PowerPoint presentations, Markdown and text files, YouTube links, and audio recordings such as MP3, WAV, and M4A.
How do I restore a subscription on a new device?
Open the account settings in ConX, choose subscriptions, and use the restore-purchases control for the store account that made the purchase.
How does lecture or meeting transcription work?
Record inside ConX or upload an existing audio file. Speech-to-text processing turns the recording into searchable notes, with summaries and action items available as study or project context.
How do I delete my account or stored data?
Use the account controls inside ConX, or submit a request through the Account and Data Deletion page.
Contact support
Can’t find the answer? Send the support team a clear description of what happened, the device or platform you were using, and the best email address for a reply.
Support request
For direct email support, write to info@devos.co.il. Include enough detail for us to reproduce the issue.